Information we collect
Front Desk Solutions may collect information such as your name, phone number, email address, business name, and message details when you submit a form, book a consultation, call, text, or otherwise contact us.
How we use information
Information is used to respond to inquiries, schedule consultations, provide customer support, follow up on missed calls, communicate about service matters, and provide outsourced front desk and administrative support. Submitted website inquiries are stored in a restricted owner dashboard for follow-up.
We count page views, call and email link clicks, and submitted requests to understand website performance. These aggregate event counts do not store your IP address or a tracking cookie.
SMS and text messaging
When you consent to receive text messages, messages may relate to your inquiry, consultation, appointment scheduling, missed-call follow-up, customer support, or service communication. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Sharing and service providers
Information may be shared with providers that support business operations, communication, scheduling, and service delivery. We do not sell personal information.
Data security and retention
Reasonable administrative and technical measures are used to protect information. Information is retained only as long as reasonably necessary for operational, contractual, and legal purposes.
Your choices
You may request that we update or delete certain personal information, subject to applicable operational and legal requirements.
Contact
Privacy questions may be sent to office@thefrontdesksolutions.com or discussed by calling 732-929-6500.